The company

Retail planning on an appliance in your building.

Built by a retailer for retailers. Johannesburg, South Africa. Everything on this page you can take without giving anything: no form, no gate, no call to book.

Integration

We read what your system already produces.

You do not need a new integration project. RetailPulse works from a sales and inventory extract, the file your ERP already knows how to make. Point it at ours once, save the mapping, and it runs on a schedule.

Legacy systems, mid-market ERPs, spreadsheets, whatever is actually on the ground. We have loaded formats nobody has supported in fifteen years.

Deeper, two-way integration for Microsoft Dynamics 365 is in build. SAP and Oracle connectors follow the same pattern, but you do not have to wait for one, because the extract route works today.

Support

There is no service to be down.

Support and uptime are the same thing for a SaaS vendor and different things for us. There is no service to be down. The box is in your building, and it keeps working whether anyone answers the phone or not.

Live support 09:00–13:00 US Eastern, every US business day. Outside those hours, a four-hour response commitment, and the box keeps running regardless. That window is 15:00–19:00 in South Africa, and South African customers reach us across the working day at hello@retailpulse.co.za.

What support is for, then, is your question, not your operation: the failure mode a cloud buyer imagines at 3am does not exist here.

See it on your own data.

Twelve weeks, one category, anonymised by you. A ten-minute job, not a project. Send it Thursday and you'll have the findings the following Wednesday.

  1. 1 · The extract"Twelve weeks, one category, anonymised by you." A ten-minute job, not a project. No NDA drama, no IT ticket, nothing to approve.
  2. 2 · The findings"Here is what it found in your data." The engine has never met a real dataset it did not find something embarrassing in. Evidence about you, not persuasion.
  3. 3 · Run-alongside"Eight weeks. It doesn't touch anything." Zero operational risk; your own scorecard.
  4. 4 · Founding agreement"One of three places." By then you have your own proof, and the scarcity is real.
Send the extract

A personal reply within 24 hours, from Rob, not a sequence.